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Grievance Procedures

March 14, 2005

Question written on 14/03/2005

To ask the Secretary of State for Foreign and Commonwealth Affairs what procedures govern the investigation of grievances by senior civil servants within his Department; and if he will make a statement.

Answered by Douglas Alexander

The Foreign and Commonwealth Office’s grievance procedures apply to all staff and comply with best practice guidelines and the requirements of the Employment Act 2002 (Dispute Resolution) Regulations 2004. Staff are encouraged to attempt to resolve a grievance informally. If this approach fails, there is a three-stage process for investigating the concern either through line management or Human Resources. We have placed a copy of our Grievance procedures in the Library of the House.